Manage and support
Troubleshooting
Common Kairavo problems and how to fix them, from sign-in and consent errors to database, license and automation problems.
Find the problem you see below. If a fix does not help, export diagnostics and write to support@ugurlabs.com.
Most fixes start in the desktop settings. To open them, select Go > Settings in the menu bar (Ctrl+2 on Windows, Cmd+2 on macOS). The sidebar has Tenants and sign-in, License, Preferences and Help.
Still stuck?
Export diagnostics from Help and send them to support@ugurlabs.com. See Diagnostics and logs.